7star Privacy Policy & User Data Protection
Your privacy is our priority. This policy transparently explains how the 7star platform collects, uses, stores, and protects the personal information of users in Malaysia.
Last updated: January 2026
1. Information We Collect
When you register and use the 7star platform, we collect several categories of information to ensure our services operate correctly and securely:
- Account Information: Full name, phone number, email address, date of birth, and encrypted password. This information is required to create and verify your account.
- Personal Identification Information: Copies of identification documents (such as MyKad) are collected for identity verification (KYC) purposes before any financial transaction is approved.
- Payment Information: Bank account numbers, account holder names, and e-wallet details used for deposits or withdrawals in MYR. We do not store credit or debit card numbers directly.
- Device & Browser Information: IP address, device type, operating system, browser type, screen resolution, and preferred language. This data helps us optimise your mobile experience.
- Usage Data: A record of pages visited, session duration, game preferences, betting history, and general in-platform activity. This data is used for service improvement and fraud detection.
- Cookies: Small text files stored on your device when you browse the 7star platform, used to maintain your login session and personal preferences.
2. How We Use Your Information
Information collected by 7star is used solely for legitimate purposes directly related to the operation of our platform:
- Account Management: Creating, verifying, and maintaining user accounts, as well as processing login requests and password resets.
- Transaction Processing: Processing MYR deposits and withdrawals, verifying account holder identity, and resolving any transaction disputes.
- Platform Security: Detecting suspicious activity and preventing fraud, hacking, and unauthorised account access.
- Service Improvement: Analysing usage patterns to improve the interface, platform performance, and deliver a more relevant experience for Malaysian users.
- Legal Compliance: Meeting KYC compliance requirements, anti-money laundering (AML) obligations, and applicable legal reporting requirements.
- Service Communications: Sending users important notifications relating to their account, transactions, game results, or policy changes.
We will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies, Tracking & Data Security
Cookie Usage
The 7star platform uses session cookies and persistent cookies to ensure a smooth user experience. Session cookies are automatically deleted when you close your browser, while persistent cookies help retain your preferences and settings for future visits.
You can control or block cookies through your browser settings. However, doing so may affect certain platform functions, including the ability to stay logged in automatically.
Data Security
All communication between your device and 7star's servers is protected by SSL encryption. Passwords are stored in hashed format and cannot be read even by platform staff. Payment data is handled in accordance with strict security standards and is never stored in an exploitable format.
While we take every reasonable step to protect your data, no digital system can guarantee absolute security. We recommend users set strong, unique passwords and never share their login credentials.
4. Sharing Information with Third Parties
7star takes the responsibility of protecting user privacy seriously. We do not sell, rent, or disclose users' personal information to third parties for commercial purposes.
There are, however, limited circumstances where sharing information may be necessary:
- Payment Processors: Relevant transaction details are shared with recognised payment providers (such as banks and e-wallet operators) to process your MYR deposits and withdrawals.
- Legal Authorities: We are required to disclose certain information to lawful authorities when requested through proper legal process, such as for financial crime or money laundering investigations.
- Technical Service Providers: Companies that assist us with the technical operation of the platform may access limited data under strict confidentiality agreements and only to the extent necessary for those purposes.
All information sharing is carried out under strict controls and solely for the purposes stated above.
5. User Rights, Data Retention & Policy Amendments
Your Rights as a User
7star platform users have the following rights regarding their personal data:
- Right to Access: You may request a copy of the personal information we hold about you by contacting our support team.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting us.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements. Deletion requests do not affect data that must be retained for legal compliance purposes.
Data Retention Period
Active account information is retained for as long as the account remains active. Once an account is closed, core data is kept for the period required under Malaysian financial and compliance regulations before being securely deleted.
Changes to This Policy
7star reserves the right to update this Privacy Policy from time to time. The latest version will always be available on this page with a clear revision date. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy enquiries, data rights requests, or security concerns, please reach our team at [email protected] or visit the FAQ for quick reference.
Have a Privacy Question?
The 7star team is here to help you understand how we manage your data. Reach out to us or visit our FAQ page for quick answers.